i-EM Business Continuity regarding COVID-19

Following the current government provisions regarding COVID-19, i-EM S.r.l. informs its customers with the following statement.

It is difficult to predict the exact consequences of COVID-19. To mitigate its impact on our production chain, we are putting the following key actions into place:

  • Provision of active services: no impact on our customers, i-EM provides its services as a  SaaS (Software as a Service) using a secure Cloud platform. Allowing us to guarantee service continuity;
  • Procurement of materials: i-EM primariliy supplies software services (as described above). Where we supply hardware (datalogger, sensors), we are already in direct contact with suppliers to guarantee punctual delivery;
  • Labour (SW development): i-EM ensures the completion of working practices through smart-working activities. In particular, all i-EM personnel have been equipped with portable laptops with the possibility of using them at their private homes according to high IT security standards;
  • Logistics and travel: All travel is suspended. Pending the evolution of the situation, i-EM has adopted a teleconference system (Microsoft Teams) to organise business meetings within its team and/or with its customers.

i-EM also confirms that all staff will remain available in smart-working mode.

The mitigation actions implemented as described above guarantee continuity for all ongoing and future processes as well as for the supply of products and services.

We thank you for your understanding during this time and remain at your disposal. We hope that this situation will be resolved as soon as possible.